Organizational Development and Culture Change with Betsy Hostetler

Welcome to another episode of The Authentic Change Podcast, I am Mike Horne, your host and I am joined today by Dr. Bev Kaye who is recognized internationally as a professional dedicated to helping individuals, managers and organizations understand the practical “how-to” principles of employee development, engagement, and retention.

Her contributions to the field of engagement and retention include the Wall Street Journal bestseller, Love ‘Em or Lose ‘Em which offers managers 26 strategies for engaging and retaining their key talent. Love It, Don’t Leave It provides similar advice to individuals about how to take responsibility for their own work satisfaction. Hello Stay Interviews, Goodbye Talent Loss suggests an approach to using the idea of stay interviews to stem the tide of exit interviews.

• [2:26] Bev shares about herself.
• [4:45] How did Bev maintain her focus of interest during all her years in her professional journey?
• [7:18] Do we have a selection problem when talking about retention and engagement in leadership?
• [10:25] Are we going through a tipping point in regards to how employees are thinking about careers?
• [12:55] Ghosting is just bad manners.
• [13:31] How can we support managers to create a safe environment at the workplace? Just be honest!
• [17:20] Bev talks about her books and what motivated her to write them.
• [20:26] Bev shares how to encourage the road of authenticity.
• [22:31] The 5 P’s: person, perspective, place, possibilities, and plan.
• [24:22] Make it simple and practical!
• [25:40] How can we encourage people to connect and care with each other in simple and practical ways in an electronically dominated environment?
• [28:09] Has the pandemic increased the managerial burden in order to stop the great resignation?
• [31:13] As a manager, Bev suggests you should ask yourself what you noticed in your employees each day. After noticing, then recognize, verbalize, and finally mobilize.
• [34:26] Bev extends her advice to employers and managers in regards to development, engagement, and retention.