Fred Miller and Judith Katz on "The Power of Agency"

“I think everybody having agency, having a leader in every seat in the organization is what's needed in order to really move organizations that step change that I think the rest of the century is going to require.” says, Fred A. Miller, CEO of The Kaleel Jamison Consulting Group. In this episode of the People Dividend, host Mike Horne talks with inclusion pioneers Frederick A. Miller and Dr. Judith H. Katz to discuss their new book, 'The Power of Agency.' They explore the concept of agency in organizations, emphasizing the importance of allowing individuals to bring their full selves to work, the distinction between empowerment and agency, and the role of agency in fostering organizational change and culture.

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The conversation also touches on retention, engagement, practical applications of agency, and the balance between autonomy and interdependence. The episode concludes with insights on the importance of listening and creating a community of effort within organizations.

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Key Points:

• How agency allows individuals to bring their full selves to work.
• Why organizations need to create environments where agency can thrive.
• How agency improves employee retention

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“I think we have to be unleashing that power that people have, but it's not in haphazard anything goes.” - Judith Katz

“One of the things that's important is having clear guardrails. So it's not like everything goes. I think that's the fear, which used to be the fear about inclusion, right? Inclusion means everybody's doing everything and there's no guardrails. I think the same with agency.” - Judith Katz

“Almost every organization is a startup. We're all shifting and changing and dealing with the new environment and new circumstances and what the consumer wants and what you need for manufacturing, et cetera. And so I think we have to loosen our organizations up.” - Fred A. Miller

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