The ADKAR Advantage: Your New Lens for Successful Change

“ProSci has had an opportunity… to focus on knowledge transfer and to help individuals and organizations build their own change capabilities. So we focus on training services and learning services and resources and thought leadership and the research that informs absolutely everything that we do.“ - Karen Ball 

In this episode, Mike Horne interviews Karen Ball, a certified change management professional, discussing her extensive experience in change management, the ADCAR model, and the evolution of ProSci. Karen reflects on her career milestones, the importance of individual change journeys, and how organizations can better manage change. The conversation emphasizes the significance of building change capabilities and treating people well during transitions, while also looking ahead to the future of change management in an evolving landscape. 

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Key Points:

• Integrating ADKAR into a project planning structure 
• Making sense of complex change in organizations
• The discipline of change management 

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#peopledividendpodcast #podcastepisode #podcastrecommendations, #ProSci, #ChangeManagement, #Leadership, #Innovation, #OrganizationalDevelopment

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“Knowing how to play golf and being able are two very different things. And we see that inside of our organizations. We train people, but don't give them the coaching and the resources to become proficient and to meet whatever level of proficiency is necessary for success.” - Karen Ball 

“All the models in the world, if they don't deliver results, they're not going to stick. And that's why I think ADKAR has been so powerful. It makes change, makes sense. It's sense making and it's way finding. It helps us find our way through complex change.” - Karen Ball 

“Things are going to continue to accelerate. And we need to learn how to step on the process of change as a welcoming opportunity for meeting our business goals and objectives, our strategies, and of course treating people the right way through the process.” - Karen Ball